FAQs



The Frequent Driver Rewards Program is MDX's customer rewards program that makes it possible to give back any savings from the efficient operations of the agency directly to MDX commuters, frequent users and businesses, after meeting its financial obligations. The way the program works is simple. Each fiscal year (July 1st to June 30th) MDX will declare a cash back distribution to members of the Frequent Driver Rewards Program which have qualified. The cash back is not guaranteed and it may vary every year based on savings of the operations of MDX.

  • How do I qualify for the Frequent Driver Rewards Program?

    The criteria for the program requires MDX customers to register their vehicle (two-axles), be a SunPass® customer in good standing, and spend at least $100 annually between July 1st to June 30th in tolls for the use of any of MDX's five expressways. Any tolls paid using Toll-By-Plate or Image Toll transactions (IToll) will be considered ineligible for the annual calculation. Eligibility of SunPass® tolls paid during the fiscal year will solely be determined by MDX.

    MDX Expressways are: SR 836/Dolphin Expressway, SR 112/Airport Expressway, SR 874/Don Shula Expressway, SR 878/Snapper Creek Expressway and SR 924/Gratigny Parkway.
  • What is open enrollment?

    There is a set annual time period in which you can enroll in the MDX Frequent Driver Rewards Program.
  • When is the next open enrollment period?

  • Do I have to enroll every year?

  • What if I get a new vehicle and have to change my transponder?

  • How do I sign up for the Frequent Driver Rewards Program after March 31, 2018?

  • When can I expect my Frequent Driver Rewards Program check?

  • Where can I find my SunPass® transponder number?

  • How many SunPass® transponders can I have on one Frequent Driver Rewards Program account?

  • Why does MDX offer Frequent Driver Rewards?

  • Why not just lower the toll rates instead of the Frequent Driver Rewards Program?

  • What is the program effect on toll rates?

  • What is SunPass®?

  • Will you ever sell my personal information?

  • What if I have a question or want to contact a Frequent Driver Rewards Program representative?